Tariff FAQ
OUR APPROACH TO TARIFFS
WHY IS A 4.75% SURCHARGE BEING ADDED?
Recent tariffs on imported goods range from 10% to 30%, increasing our costs. Rather than applying varying increases to each product, we’ve chosen a flat 4.75 % surcharge to simplify the process and remain transparent with our customers. This amount does not fully offset the tariffs, but it reflects a balanced, manageable solution.
The international tariff landscape changes daily, and product-by-product pricing would be difficult to implement fairly. Applying a consistent surcharge allows us to:
- Maintain predictable pricing
- Reduce order complexity
- Seamlessly return to standard pricing when tariffs are lifted
WHEN DOES THE SURCHARGE TAKE EFFECT?
Orders placed on or after May 12 will include the 4.75% surcharge, regardless of ship date.
HOW IS THE SURCHARGE CALCULATED?
The 4.75% surcharge is applied only to the product cost, not shipping.
Here’s an example:
- Product Total: $1,540
- Freight (est. 12%): $184.80
- Tariff Surcharge (4.75% of $1,540): $73.15
- Total Invoice: $1797.95
WILL MY CURRENT CONFIRMED ORDERS BE AFFECTED?
No. Orders confirmed before May 12 will not be subject to the surcharge, even if they ship later, as long as they follow our ship date policy.
ARE FALL AND HOLIDAY ORDERS INCLUDED?
Yes. All orders placed on or after May 12—including Fall and Holiday—will incur the 4.75% tariff surcharge.
IS TWO'S COMPANY ABSORBING ANY OF THE TARIFF?
Absolutely. The surcharge does not cover the full cost of the new tariffs. We are absorbing a significant portion of these expenses and taking additional cost-saving measures internally to minimize the impact on our customers.
WHERE ARE YOUR PRODUCTS SOURCED FROM?
We source primarily from India and China, with additional production in the UK, Philippines, Thailand, Taiwan, Indonesia, Bangladesh, Vietnam, and Hong Kong
We understand this is a challenging time.
Many of you have shared concerns about rising costs and slower consumer spending. We hear you, and we are committed to doing everything we can to support your business.
Despite these headwinds, we are continuing to ship Christmas merchandise—even at reduced margins—because we believe in the strength of our partnerships and the long-term success of your business.
If you have questions, please reach out to our Customer Service Team and/or your Territory Manager. We’re here to help.
